• Provide support to the team in day-to-day HR operational matters from foreign worker management, employee relations and disciplinary management, recruitment, training administration, audits, etc.

• Conduct regular on-site hostel inspections and manage facility maintenance.

• Manage after-hours ground emergencies involving foreign worker welfare, medical transport, or hostel issues, ensuring prompt resolution and reporting.

• Audit and verify floor workers' overtime records, allowances, and attendance logs prior to payroll processing.

• Assist with preliminary show-cause documentation, and enforce statutory/policy guidelines across the floor.

• Collaborate with team members to implement employee life cycle initiatives that improve the overall employee experience, including onboarding, development, and engagement strategies.

• Identify opportunities for process improvement and work with relevant stakeholders to implement action plans that enhance organisational efficiency and effectiveness.

• Ensure HR policies, processes, services and initiatives are effectively executed in accordance to the Company’s requirements.

Background:

• Diploma / Degree in Human Resource, Business Administration or its equivalent from a recognized institution of higher learning.

Experience:

• At least 2 years of direct, hands-on foreign worker management (quota logistics, FOMEMA checkups, permit renewals, repatriation, etc), hostel operations (Act 446 compliance), and government agency liaison (JTKSM, Immigration, KDN, local councils, etc).

• Proactive and field-ready to serve as our primary operational anchor.

Knowledge & Skill:

• Excellent written and oral communication skills in English and Bahasa Malaysia.

• Advanced proficiency in Microsoft Office applications.

• Strong analytical and problem-solving abilities, flexible, adaptable and curious.

• Excellent time management and organisation skills, meticulous and delivers quality work.

Personal trait:

• A highly motivated individual who is willing to take initiatives and follow up with details.

• Thrives in dynamic floor environments and manages daily ground operations.

• Prepared for hands-on, out-of-office field duties, site audits, and off-hours emergency response.

• Able to work with minimal supervision and at times independently.

• Able to work under pressure to meet deadlines and handle multiple tasks.

• Strong communication, problem-solving, and stakeholder management skills with a proactive approach to floor relations.